AV Helpdesk offers a comprehensive suite of reporting tools to monitor day-to-day use of audiovisual facilities. Through our analysis and reports, companies can gain unprecedented insight into the status of their communication systems.
We have a number of methods that we employ to collect data on many aspects of an organization's audiovisual assets. Using this data we can measure how efficiently current resources are being used to provide a basis for future investments, and also identify the most common types of service issues in a effort to improve future designs.
All of our room control software comes pre-configured with the ability to track data on how rooms are used. Additional data is collected by service personnel using a standardized set of forms. Over time, this big-picture approach to monitoring company-wide AV system use yields huge results in both economy and performance.